Stockton-on-Tees, Hartburn, Preston-on-Tees, Grangefield, Oxbridge, Portrack
Really disappointing after sales service, which is a shame because i love the XC60 and would buy another...but not from this garage. I purchased a service package with the car, but when my car went for service they had no record of this and told me they only keep records for 6 months!! I had to spend hours trying to prove my case before they 'spoke to volvo' and said it was all fine...
Just bought the next addition to the #HelmsleyBlackCabs fleet. XC90 Inscription
We bought a car from Volvo, Preston Farm. From greeting us on the forecourt to the collection of our car, our salesman Sam Rose was fantastic. We can’t speak highly enough about the service. Sam was friendly, helpful and knowledgeable without being pushy at all. We would happily buy with them again.
Id choose zero stars but its not possible... was reluctant to take car during current covid-19 crisis but i was told car would be fully cleaned before i collect... nothing... apparently because of workers safety and to eliminate contact.. mechanics i can see working within 2 meters of each other and at one point in the 5 minutes before i was ushered out touching each other but their safety is more important than the customer... maybe PPE should be worn to eliminate the risk to customers... this is the last car from volvo!!!! Poor customer service!!!!!!
Poor after service
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